FAQS

 E-Mail: info@littleoccasion.com

 Singapore

 Free Worldwide Shipping

 Shipping Takes 2-4 Weeks

When Will A Tracking Number Be Updated?

We take 5-7 business days to ship your items upon receiving your order. Once the order has been shipped, you will receive an update on the tracking number.

How Long Does Shipping Take?

Standard shipping (Free) takes approximately 4 weeks. Express shipping takes approximately 2 weeks.

Why Is My Order Taking So Long To Reach Me?

There might be delivery delays to various countries due to limited flights available with the delivery partner we are working with. During this period, the parcel's tracking status might take longer than usual to reflect updates. If you have any concerns with your order, please reach us at info@littleoccasion.

How Can I Return The Items?

All purchases can be returned within a 30-days trial period, starting the day of receiving the order, without stating a reason.

All items returned within the 30-days trial period must be in the same condition in which they were received. The returned products will be carefully examined, as they must be unworn and in their original packaging- containing all accessories of the packaging.

Return shipping is paid by customers

I Received Damaged Goods. How Do I Get An Exchange?

In case the product is received broken or damaged, please inform us immediately and we will send further instruction of how to proceed.

What Is Your Refund Policy?

All orders made can be refunded if the items have not been shipped out. If the items are shipped, refunds are not possible unless you return the items to us upon receiving.

What If The Discount Did Not Apply In My Order?

You can continue making your purchase. Once the order is made, drop us an email at info@littleoccasion.com and we will issue you a refund for the discount.

How Can We Help?

Do give us 1-2 business days to attend to your enquiries.